MERLIN TIURMAIDA GULTOM; DYAH PALUPININGTYAS. KAJIAN MENINGKATKAN KEPUASAN PELANGGAN. BADAN PENERBIT STIEPARI PRESS, [S. l.], v. 2, n. 1, 2023. Disponível em: https://badanpenerbit.stiepari.org/index.php/stieparipress/article/view/165. Acesso em: 11 apr. 2025.